Len Dudis

Corporate Director, IT
SeaWorld Parks & Entertainment

IT Executive responsible for guest-facing technology teams including POS, Ticketing, Front Gate Access Systems, Web Sites, eCommerce, Sales, and Mobile Apps and Commerce. Additionally, lead teams responsible for Application Development and Application Architecture for over 50 internally supported corporate and park applications.

Check out the incredible speaker line-up to see who will be joining Len.

Download The Latest Agenda

Mobile Agility & Customer Centricity

Thursday, March 10th, 2016

09:40 Product Roadmap PANEL: Balancing The Day To Day Vs. Future Innovation

Amidst the seismic shift in digital commerce, the very best companies are prioritizing their time and resources on 3-5 Year investments vs. 1 Year investments vs. foundational core, immediate activities. So where does mobile lie on the timeline? Should you roll out an in-store mobile POS asap? Or is it more important to offer targeted mobile customer loyalty applications and promos? Our expert panelists answer your most pressing questions and demonstrate that it is indeed possible to generate short term profit and create long term value:
• Which projects and technologies are front of mind/immediate in 2015? And which are on the back-burner but still of importance?
• What is the role of innovation labs/centers of excellence and how can they help companies focus on bigger ticket items 3-5 years down the road?
• Which teams are involved in putting together the product roadmap and who sees it and uses it once it is completed?